Crystal May Cantona

Process-Driven Executive Assistant | Email Operations, Deliverability & Reliable Admin Support

I am your reliable Virtual Assistant equipped with a skill set and experiences, and dedicated to delivering assistance tailored to your needs.

Let's collaborate!

I’m a virtual assistant focused on operations, email systems, and administrative support. I work with founders and small teams who need consistent help managing recurring tasks, tracking work, and keeping systems organized. My experience includes supporting cold email operations (account setup, warm-up monitoring, list management), maintaining spreadsheets and records, and following structured workflows. I focus on accuracy, consistency, and making sure nothing gets missed in day-to-day operations.

Here’s how I can support your business - depending on your needs.

Email Operations & Deliverability

Support email account and domain setup, including DNS configuration (SPF, DKIM, DMARC). Monitor warm-up processes, check sender reputation, track replies, and maintain list hygiene. Assist in preparing and managing outbound campaigns while following deliverability best practices.

Executive & Operations Support

Handle recurring daily and weekly tasks using SOPs and checklists. Track tasks and deadlines, follow up on pending items, and coordinate communication through Gmail and Slack. Keep workflows organized and ensure tasks are completed on time.

Data, Content & Platform Work

Clean and maintain contact lists, manage Google Sheets trackers, and organize records. Support social media scheduling, basic content preparation, and simple SEO tasks like citation updates and blog audits. Assist with webinar coordination and platform-based admin tasks.

My Experiences

Marketing Associate - Technical Cold Email & Operations Support

Worked with a founder to manage cold email infrastructure, outbound systems, and deliverability operations.

Set up and managed domains and email accounts for cold outreach
Configured and checked DNS records (SPF, DKIM, DMARC)
Monitored email warm-up, deliverability, and sender reputation
Managed inboxes, tracked replies, maintained campaign performance and account tracking
Cleaned contact lists and handled unsubscribes
Helped maintain campaign performance and account tracking

Executive Assistant

Supported a founder in managing day-to-day operations and ensuring structured execution of internal workflows.

Supported local SEO tasks including audits and citation building
Managed social media posting and content scheduling
Built targeted contact lists using tools like Hunter.io
Checked backlinks and website links for accuracy
Published blogs and managed website content updates
Assisted with webinars (event setup, guest coordination, post-upload)
Supported podcast publishing across YouTube, Podbean, and website

Virtual Assistant

Provided general administrative and content support to help maintain consistent business operations.

Provided administrative and operational support to the Founder
Managed social media scheduling and blog publishing
Performed data entry and maintained organized records
Assisted with basic design and project coordination

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